If you select pre-payment, once your order is complete you will receive an email containing confirmation of the order and our bank details (please check your spam folder after completing your order).
Transfers from outside Germany can take up to seven days.
When making a transfer, please state the customer number and receipt number so that your payment can be processed as quickly as possible.
Paying by pre-payment does not affect your right to return goods within 365 days. Once we have checked your returned order, we will refund the purchase price to the bank account from which your payment was made.
Please ensure that you retain access to your account or inform us of any alternative/new account.
Important: Due to international SEPA payments (single euro payments area) regulations in place in Germany, Austria, and 30 other European countries, please use for all payments only the IBAN and BIC number.